Description
Product Information
Related & Alternative Models
We can also supply other OTIS display panel frames, display panels, and elevator spare parts.
Since compatibility depends on the model number, dimensions, mounting structure, and panel design, no unverified alternative model numbers are listed here. Please send us photos of the original frame and its markings if you need help confirming a similar model.
Why Choose Potensi?
- 99% Market Coverage: We can supply nearly 99% of elevator spare parts on the market.
- Genuine Quality Assurance: We provide genuine and reliable elevator components.
- Expert Identification Support: Send us the model number or product photos, and we can help confirm the correct part.
- Global Shipping: We support fast and reliable international delivery for elevator maintenance projects.
FAQ
Q1: What is the function of the FAA396AM1 frame?
A: The FAA396AM1 is the display panel frame (bezel) used to mount and protect the display panel of compatible OTIS elevator indicators. It serves as a direct replacement when the original frame is damaged or needs to be renewed.
Q2: Is this an original OTIS part?
A: Yes. This is an original OTIS part, model FAA396AM1.
Q3: How can I confirm whether the FAA396AM1 is suitable for my elevator?
A: Please check the model number printed on your original frame. It must read FAA396AM1. Compare the dimensions and mounting structure with your original frame before installation.
Q4: Is the product inspected before shipping?
A: Yes. Every item is inspected for quality before packing to ensure it arrives in good condition.
Q5: What is the delivery time?
A: For in-stock items we dispatch within 24–48 hours after payment. Delivery time depends on your destination, usually 3–7 working days by express.
Q6: Do you supply other elevator display parts and spare parts?
A: Yes. We supply display panels, display panel frames, PCBs, buttons, magnetic proximity sensors, photoelectric switches, load sensors, door operator parts, and other elevator spare parts.

